Patient Care Specialist I
1 week ago⚠️ Before applying, please carefully review all the job requirements
- Location:
- United States or N/A
- Experience:
- 2+ years
- Job Type:
- Remote in Country
Your responsibilities
- • Service patient technical calls
- • Troubleshoot neuromodulation device issues
- • Provide patient product education
- • Perform complaint intake activities
- • Ensure regulatory quality compliance
- • Document call interactions Salesforce
- • Manage patient follow-up activities
Patient Care Sales Team
- • Handle patient orders RGA
- • Update patient contact information
- • Issue replacement ID cards
- • Connect patients to representatives
- • Support clinical field studies
- • Process SAP sales orders
- • Follow standardized process guidelines
- • Execute assigned special projects
Requirements
- • High school diploma GED
- • Customer facing service experience
- • Technical troubleshooting interest aptitude
- • Empathetic verbal written communication
- • Multi system computer navigation
- • Associates degree medical background
- • Contact center support experience
- • Medical device regulatory experience
Apply Now: Apply Here
