Customer Success Support – Digital Marketing
1 week ago⚠️ Before applying, please carefully review all the job requirements
- Location:
- On-site - Lahore
- Experience:
- 1–2+ years preferred
- Job Type:
- Full Time
- Salary:
- 80,000 – 100,000 per month
Work Responsibilities
- • Manage support existing marketing clients
- • Communicate clients phone WhatsApp email
- • Follow up provide campaign updates
- • Resolve client requirements concerns promptly
- • Coordinate internal marketing team issues
- • Explain campaign performance leads reports
- • Collect share client feedback teams
- • Ensure promised tasks delivered on-time
- • Build strong long term client relationships
- • Identify retention risks prevent cancellations
- • Drive client account renewals retention
- • Maintain organized communication follow-up records
- • Escalate severe issues management appropriately
- • Identify upselling cross-selling service opportunities
Requirements
- • Excellent written verbal English communication
- • Confident professional phone call demeanor
- • Strong active listening problem solving
- • Customer-focused patient friendly personality
- • Professionally resolve difficult client situations
- • Basic understanding digital marketing concepts
- • Knowledge Meta Google Ads SEO leads
- • Strong organizational prompt follow-up skills
- • Collaborate cross-functionally sales marketing teams
- • Experience Customer Success Account Management
Apply Now: Apply Here
