IT & Business Systems Intern - (Remote)

1 week ago

⚠️ Before applying, please carefully review all the job requirements

Job Overview

FEDlogic, a specialized benefits navigation and advocacy company, is offering a part-time, fully remote internship for an IT & Business Systems Intern. Reporting directly to the Director of IT & Business Systems with operational oversight from executive leadership, this position provides hands-on technical exposure within a cloud-native organizational environment. The role encompasses technical support for remote employees, cloud account management, system process documentation, and data quality maintenance across key enterprise platforms like Salesforce, HubSpot, and Google Workspace.
Additionally, the intern will contribute to information security compliance efforts, asset management, and SOC 2 audit preparation. This opportunity is ideally suited for students or recent graduates in computer science, information systems, or technology disciplines who want to build real-world experience in cloud administration, enterprise data governance, and remote IT operations within a supportive and growing organization.

★ Deliver technical support and troubleshooting assistance to remote staff members while managing escalation procedures when necessary.
★ Coordinate IT onboarding and offboarding workflows, including user access provisioning, laptop setup, and hardware return tracking.
★ Execute data sanitization and quality assurance projects in Salesforce and HubSpot to eliminate duplicate records and maintain database integrity.
★ Manage user authorization levels and records within the organization's client reporting portal alongside operations teams.
★ Administer user accounts, permissions, and service configurations within Google Workspace.
★ Author technical documentation, standard operating procedures, and user guides to support internal business systems.
★ Gather compliance evidence for SOC 2 security audits and perform regular user access reviews.
★ Maintain comprehensive inventory records and tracking logs for organizational IT assets and devices.

★ Current enrollment in or recent graduation from a degree or certificate program in Information Technology, Information Systems, Computer Science, or a related discipline.
★ Practical familiarity with standard business software and a strong motivation to learn cloud infrastructure and enterprise CRM solutions.
★ High level of precision and detail orientation when handling and auditing enterprise data.
★ Strong verbal and written communication skills with the capability to explain technical concepts to non-technical team members.
★ Self-directed working style with the ability to handle multiple tasks and meet deadlines in a fully remote environment.
★ Sound professional discretion and judgment when managing confidential employee and customer information.
★ Access to a reliable high-speed internet connection and a functional dedicated remote workspace.

★ Prior exposure to enterprise platforms such as Salesforce, HubSpot, Google Workspace, or similar cloud tools.
★ Hands-on experience using spreadsheet applications like Microsoft Excel or Google Sheets for data manipulation and analysis.
★ Relevant technical coursework or industry certifications such as CompTIA A+, Network+, or Security+.
★ Professional interest in systems administration, cybersecurity, or enterprise software architecture.
★ Adaptability and comfort working within a dynamic, fast-paced environment with shifting operational priorities.

★ FEDlogic is an equal opportunity employer committed to non-discrimination across all protected worker categories.
★ Employment offers may be contingent upon obtaining a consumer report or investigative consumer background check for verification purposes.

★ Hourly compensation rate of $25 per hour.
★ Flexible fully remote work environment.
★ Direct mentorship from IT and operations executive leadership.
★ Practical experience operating and maintaining business systems in a growing company.
★ Access to the Cancer Experts Now supplemental benefits plan.
★ Supportive, collaborative, and mission-driven team culture.

Applicants may want to highlight academic projects, coursework, or practical experience involving cloud platforms, database cleanup, or helpdesk IT support on their resume. Demonstrating proficiency in spreadsheet tools like Excel or Google Sheets, as well as familiarity with CRM software or user administration, can help showcase technical readiness. Candidates should emphasize strong organizational capabilities, attention to data accuracy, and previous experience managing tasks independently. Mentioning relevant IT certifications such as CompTIA A+ or Security+ will further demonstrate a commitment to building a technical career.

Interested Candidates Fill the Job Form: Apply Here