Chat Support Intern – Johar Town, Lahore
2 weeks ago⚠️ Before applying, please carefully review all the job requirements
- Location:
- Johar Town, Lahore
- Work Arrangement:
- Onsite
- Job Type:
- Paid Internship (3-Month Duration)
- Company:
- Techdomain
- Salary:
- Monthly Stipend
- Posted:
- 2026-09-17
- Working Hours:
- 4:00 PM – 1:00 AM (6 days a week)
- Career Opportunity:
- Potential full-time position based on performance
Job Overview
- This entry-level Chat Support Intern position offers an opportunity to join an active operations team in Johar Town, Lahore. The role centers around managing user communication and ensuring data accuracy across digital channels. Core responsibilities involve reviewing and verifying technical engineer profiles, maintaining organized documentation, and handling query resolution. The intern will interact directly with engineers and customers through email and messaging platforms like WhatsApp to resolve profile-related questions and provide application support. Working during an evening shift from 4:00 PM to 1:00 AM, 6 days a week, the position is well-suited for motivated individuals looking to build foundational experience in digital communications, profile moderation, and client support, with the potential to transition into a permanent full-time position based on performance during the 3-month tenure.
Key Responsibilities
- ◎ Examine and validate engineer profiles submitted via the application portal and internal teams.
- ◎ Confirm that all profile details are complete, accurate, and compliant with organizational standards.
- ◎ Address and resolve user inquiries regarding profiles using WhatsApp messaging.
- ◎ Manage incoming questions and communication from customers and engineers through email.
- ◎ Log profile modifications, track pending issues, and submit verified documentation for final approval.
- ◎ Assist engineers with account verification procedures, profile updates, and software app inquiries.
Required Skills and Qualifications
- ◎ Male candidates only (as specified by employer requirements).
- ◎ Bachelor's degree in English or a relevant academic discipline (recent graduates encouraged to apply).
- ◎ Confident, professional, and articulate communication style.
- ◎ Fast typing speed and effective written communication capabilities.
- ◎ Keen attention to detail accompanied by sound problem-solving skills.
- ◎ Foundational computer literacy and email management skills.
- ◎ Ability to maintain professional interactions with both external customers and technical personnel.
Who May Be a Good Fit for This Role?
- This role may be suitable for candidates who possess strong written English skills, fast typing capabilities, and a diligent approach to handling profile verification and customer communication. Recent male graduates holding a degree in English or a related field who are comfortable working evening hours (4:00 PM to 1:00 AM, 6 days a week) in Johar Town, Lahore may find this opportunity aligned with their career goals. Individuals who enjoy structured task execution, digital troubleshooting via WhatsApp and email, and aspire to convert an internship into a long-term position may also thrive in this environment.
Application Tips
- Applicants may want to highlight relevant experience or academic projects involving written communication, customer handling, profile auditing, or administrative documentation on their resume. Emphasizing fast typing speed, proficiency with email software, familiarity with messaging tools like WhatsApp, and attention to detail can help demonstrate readiness for the role. Candidates may also benefit from showcasing clear professional writing skills, as the position relies heavily on corresponding effectively with both internal technical teams and external clients.
Email: noor.amjad@techdomain.com.au
